Frequently asked questions

How do I track my order?


We use Australia post who provide a tracking service. We will keep you up to date on the status of your order from initial packing to final delivery.




Can I visit the cellar door?


We do not have a cellar door. We do however offer private tastings for small groups in our winery (including barrel tasting weekends) during certain times of the year. Please enquire at customerservice@petroniowines.com.au




Do you offer tastings and or tours?


Yes! We are also available for private group tastings in and around Melbourne. Please enquire at customerservice@petroniowines.com.au




Are your wines vegan friendly?


Yes all our wines are vegan friendly.




What is the return policy?


If you are not satisfied with your purchase we will simply refund the full amount or part there off or offer to swap out a particular wine. We understand that not all wines are for everyone, so we take this matter seriously.